Embracing Digital Transformation: A Strategic Vision for Financial Inclusivity in Latin America and the Caribbean

By Arturo Planell, Group Country Manager Regional Southeast Asia & SVP Global Clients

In Latin America and the Caribbean, Micro and nano merchants face several key challenges, including limited access to traditional banking services, high operational costs, and a lack of digital literacy. These obstacles hinder their ability to grow and compete in the market. However, the advent of digital payment solutions presents a wealth of opportunities for these businesses.

The pandemic has shown the need for digital change, highlighting the shortcomings of traditional payment systems. This has led to the development of new payment solutions, designed to meet the immediate needs of businesses. Our company is at the forefront of this change, ensuring our products are accessible and tailored to the unique needs of these businesses.

We recognize the importance of quick fund settlement for businesses operating on tight budgets. Our ongoing efforts aim to offer fast transaction solutions and adapt our business model to fit the economic reality of these businesses. Due to high sensitivity to costs, they are faced with the important decision of either formalizing their operations or staying in the informal economy.

Beyond offering affordable solutions, Visa is committed to providing value-added services specifically designed for small businesses. These benefits include working capital solutions through Visa's commercial cards, which help businesses manage their cash flow more efficiently. In addition, our solutions make managing accounts receivable and payable easier, simplify supplier payments, and provide a convenient way to manage business expenses. To enhance their knowledge and skills, we offer financial education, marketing services, and partner with non-government organizations to provide educational resources, including programs that support women-owned businesses worldwide.

Our strategic efforts in Latin America and the Caribbean aim to create a more inclusive financial ecosystem that supports the growth and formalization of small businesses. By understanding their needs and offering tailored, affordable solutions, we aim to increase our presence in the region and contribute to its economic development. This dedication to financial inclusivity and economic empowerment is a key part of our corporate ethos, reflecting our commitment to fostering sustainable growth and prosperity in the region.

To access the full report "Empowering micro and nano merchant businesses through digital payments”, and learn more about how stakeholders can support small businesses through digital payments, click here.